Decker's Industrial boom service truck lifting a component next to a CAT 289D track loader on a job site

Services

Repair and maintenance, brought to your site

Heavy equipment field service, preventative maintenance, diagnostics, hydraulics, engine work and industrial generator service across New York's Capital Region, from an independent technician with 10 years at Caterpillar behind him.

Service 01

Heavy Equipment Field Repair

When an excavator, dozer, loader or skid steer goes down mid-job, the cost isn't the repair. It's the crew standing around. We bring a fully stocked service truck to your site and make the repair where the machine sits.

Ten years as a Caterpillar technician shapes how these calls go: read the machine, confirm the fault instead of guessing, then fix the cause. CAT equipment is the majority of the work, and all makes and models of off-road equipment and industrial machinery are serviced.

  • Undercarriage, final drives and drivetrain repair
  • Cooling system, charging and starting failures
  • Attachment, coupler and boom repairs
  • Component removal and replacement in the field
CAT 336E excavator boom supported by the Decker's Industrial boom truck during an on-site hydraulic repair

Service 02

Preventative Maintenance Programs

Most catastrophic failures announce themselves long before they happen. A scheduled PM program catches the leaking seal, the failing sensor and the contaminated fluid while they're still cheap.

We build intervals around your hours and duty cycle, keep records of what was done, and flag what needs attention before the next visit, so budgeting for repair stops being a surprise.

  • Oil, filter, fluid and coolant service at hour intervals
  • Multi-point inspection with written findings
  • Fleet PM scheduling for contractors
  • Generator PM contracts for facilities
CAT 279D compact track loader in a field with the engine cover open during a scheduled preventative maintenance service

Service 03

Diagnostics & Electrical Troubleshooting

Intermittent faults, derates, no-starts and phantom codes are where factory experience pays. Instead of parts-swapping, we trace circuits, test under load and prove the failure before anything gets replaced.

You get a plain explanation of what failed and why, along with what it will take to correct it.

  • Fault code retrieval and interpretation
  • Wiring, ground and connector fault tracing
  • Sensor and solenoid testing
  • Performance and derate troubleshooting
Laptop showing a hydraulic schematic beside a tool tray on the track of a CAT excavator during field diagnostics

Service 04

Industrial Generator Service & 24/7 Emergency Response

Standby and prime power units only prove themselves when the grid drops. We service industrial generators for facilities that can't afford to find out the hard way: preventative maintenance, diagnostics, repair and 24/7 emergency response.

Industrial generator customers get 24/7 emergency response. When a unit fails outside normal hours, call and get a technician moving.

  • Scheduled generator PM contracts
  • Fuel, cooling and starting system repair
  • Controls, alarms and charging troubleshooting
  • 24/7 emergency call-out for generator customers
Enclosed Kohler standby industrial generator with access doors open for preventative maintenance

Service 05

Hydraulic & Engine Work

Hydraulic problems rarely stay small. Weak lift, drifting cylinders, overheating oil and blown hoses get corrected on site, with pressure testing to confirm the system is right before we leave.

Engine work runs from leaks, injectors and aftertreatment issues through major complex repairs performed in the field when the situation allows it.

  • Cylinder, pump, motor and valve repair
  • Hose replacement and pressure testing
  • Injector, fuel system and cooling repair
  • Complex engine repair performed on site
CAT diesel engine removed from a machine and mounted on a shop bench for hydraulic and engine repair work

Generator down? 24/7 emergency response

Industrial generator customers get around-the-clock emergency coverage. If your standby or prime power unit fails, call and get a technician moving.

518-265-3808
Towable Katolight diesel generator with side panels open for field service and troubleshooting

Not sure which service you need? Describe the symptoms.

Call 518-265-3808Request